Waferthin Billing Policy

Effective 10/1/05

Payment Terms

Terms are COD or pre-paid, unless otherwise agreed to by Waferthin and client. This means that payment is due upon receipt of the invoice. An account which remains unpaid 30 days after the invoice date is considered overdue.

Waferthin accepts the following payment methods (in $US only):

• Check or Money Order:
  Make out to Waferthin Web Works LLC.
• PayPal: (a secure online payment service)
  Payment can be made to billing@waferthin.com.
  
  

Late charges and collection

Invoices are due upon receipt of the invoice. An account which remains unpaid 30 days after the invoice date is considered overdue. A late charge of $25.00 or 5% of the invoice amount, whichever is greater, will be applied to invoices not paid in full 30 days after invoice date.

If an account is still unpaid after 45 days, Waferthin reserves the right to proceed with collection procedures. In the event of an arbitration, the client will be responsible for all attorney fees and costs incurred and collection fees. Waferthin reserves the right to discontinue service (i.e., remove web pages from viewing on the Internet, closing hosting accounts) until final payment is made.

Returned Checks

Checks which are denied payment due to reasons of "Insufficient Funds", "Account Closed", or other reasons not the fault of Waferthin are subject to a fee of $25.00.

Refund Policy

If the client wishes for a refund after the onset of services, work already completed shall be pro-rated and deducted from the initial payment. If the work (or services) that has been completed is beyond the amount covered in the initial payment, the client shall be liable to pay for all work completed (pro-rated). Refunds will be made within 30 days after cancellation.

Payment Responsibility

Payment for services, first order, and recurring, is the "buyers" responsibility. Non-receipt of invoice is not a valid reason for non-payment.

Invoicing

Invoices are sent in either hard copy (via postal mail) or pdf files (via e-mail) according to customer preferences. For hosting services, invoices are sent prior to onset of services.

For internet development services, invoices are sent in the following manner (below) unless otherwise agreed to by Waferthin and client. A minimum deposit of thirty three percent (33%) is required to commence work. A second installment of 33% will be due halfway through the project (as determined by Waferthin). The project will then be viewed by client. During this proofing stage corrections and changes within the scope of the project will be made according to the instructions of the client. Payment for the project must be made in full before the project is turned over to the client.

Please refer all billing questions to: billing@waferthin.com